Company Policy

OUR COMPANY POLICY


72 Hour Cancellation Policy

We require a credit card to book any services. Please download our Reservation Form to your computer and fill it our. Then email it back to the email on the form. We need all your information correctly inserted please. Or go to our Reservation Page, fill out the short form and then call me with your Credit Card information. 707 294-0007. If you call and give us your credit card information you automatically agree with the 72 hour cancellation agreement on our form and below.

You agree to the terms of this website when  give us your credit card information. All credit cards for booking purposes are subject to a 72 hour cancellation procedure. If you cancel outside the 72 hours before your wine tour date you get a refund if one was charged. If you are inside the 72 hours the deposit (if any) is not refundable and you are responsible for the balance of the 6 hour tour and multiple days if it applies and your credit card will be used to pay the balance. You must call the office to cancel only @ 707 294-0007. Then you will get a confirmation email that your tour is cancelled outside the 72 hour procedure. All deposits returned are subject to credit card return fees. By submitting your cc card info  you agree to the terms above and for the cars you want us too drive. Our address is Napa Wine Tour Driver 2471 Solano Ave, Ste. 215, Napa CA 94558. TCP # 31148 B. You also agree for all costs associated and not just limited too bank fees in collecting the dishonored checks or Credit card payments or cancelled tours. Thank you for using Designated Driver Referral Service.